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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping & Delivery

No, we currently only ship within Algeria.

Orders are usually delivered within 1 to 3 business days, depending on your location.

Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your shipment.

Payment

Yes, we offer Cash on Delivery (COD) in most areas across Algeria.

Yes, a small COD service fee may apply. The fee will appear during checkout.

Returns & Exchanges

No, parts that have been used or installed cannot be returned. Items must be in original condition and packaging.

Yes, you can cancel your order only before it is shipped. Once shipped, cancellation is no longer possible, but you may request a return after delivery.

Warranty

Some parts come with a limited warranty from the supplier or manufacturer. Please check the product description for details.

Orders & Issues

Please contact us within 24 hours of delivery. We will send the correct item or a replacement at no extra charge.

Customer Support

You can contact our customer service team for any inquiries or assistance requests::
Email: contact@rstoauto.com
Phone: 0774012149